Emergency Numbers in Cyprus: A Complete List and Essential Guide

In today’s fast-paced and unpredictable world, being prepared for emergencies is crucial, whether you are a local resident, expatriate, or a visitor enjoying the beautiful island of Cyprus. Knowing who to call in critical moments can mean the difference between life and death, peace and panic. This comprehensive guide delves into the complete list of emergency numbers in Cyprus, coupled with detailed explanations and advice on what to do in various emergency scenarios. Whether you need the police, medical assistance, fire brigade, or other specialized rescue units, this article provides a structured, reliable resource for residents and travelers alike.

Table of Contents

1. Introduction to Emergency Services in Cyprus
2. Importance of Knowing Emergency Numbers
3. Primary Emergency Numbers in Cyprus
4. Medical Emergencies and Ambulance Services
5. Police Services and Contact Numbers
6. Fire Department and Rescue Services
7. Specialist Emergency Services
8. Emergency Support for Tourists
9. Important Non-Emergency Numbers
10. Tips on Handling Emergencies in Cyprus
11. FAQs about Cyprus Emergency Numbers
12. Conclusion

1. Introduction to Emergency Services in Cyprus

Cyprus, situated in the eastern Mediterranean, combines rich cultural heritage with modern amenities. Given its popularity among tourists and its local population, the infrastructure for emergency services is robust, reliable, and continuously evolving to meet the needs of all. The government has established a unified system for managing emergencies of all kinds, including health crises, accidents, fire outbreaks, and crime incidents. This system is built upon a network of centralized and specialized services accessible by dialing specific, easy-to-remember numbers.

In Cyprus, much like in other European Union countries, the primary emergency number is standardized to 112, ensuring fast access to essential services in critical times. However, additional direct numbers are in place for specific services such as police, fire, and ambulance. This guide aims to inform you about all essential emergency numbers, how and when to use them, and what to expect from the Cypriot emergency response system.

2. Importance of Knowing Emergency Numbers

During an emergency, every second counts. Panic and confusion are natural reactions, but being prepared mitigates these responses. Knowing the right number to call not only speeds up the arrival of professional help but can significantly impact the outcome of the situation. More specifically:

• Speed: Immediate notification of the correct emergency service results in quicker response times.
• Efficiency: Directing your call to the most appropriate service (e.g., fire, police, ambulance) avoids unnecessary delays.
• Safety: Many emergencies escalate quickly, and the right service can prevent further harm.
• Preparedness: Awareness reduces panic and ensures you can provide vital information to the operator.
• Support for others: Knowledge of emergency contacts allows you to assist tourists, elderly neighbors, or anyone in distress.

Given the above, it is clear that memorizing or keeping a list of Cyprus emergency numbers at hand—on your mobile, at home, or in the car—is a practical and potentially lifesaving measure.

3. Primary Emergency Numbers in Cyprus

There are two broad categories for emergency numbers in Cyprus: the universal number and direct-line numbers for specialized services. Below, we break down the main numbers to know.

3.1. The Universal European Emergency Number: 112

The number 112 is the universal emergency number across all European Union countries, including Cyprus. It connects callers to all emergency services—police, fire brigade, and ambulance. It is available 24/7, completely free, and can be dialed from any phone, including mobile phones without a SIM card.

• Who can use it? Everyone—locals, residents, tourists, and even non-EU visitors.
• When should it be used? In any emergency situation where help from police, fire, or ambulance is required.
• Languages supported: Greek, English, and sometimes additional languages depending on operator staffing.

3.2. 199: The Cypriot Alternative Emergency Number

Cyprus also operates 199 as an emergency hotline that connects callers to the same range of services as 112. It is a local parallel system, widely recognized among Cypriots and often used interchangeably with 112.

• Key difference: Primarily a local service, whereas 112 is pan-European. Both numbers offer the same reach and support.

3.3. Direct Line Emergency Numbers

• Ambulance: 112 or 199 directly provide access, but for ambulance specifically, dialling 112 is usually preferred in urgent medical situations.
• Police: 112, 199, or 1460 for non-emergency police assistance.
• Fire Brigade: 112, 199, or directly 112 for fastest connection in a fire emergency.

Although 112 and 199 will always connect you to the right dispatch service, direct-line numbers for specific regions and purposes are also available (see relevant sections below).

4. Medical Emergencies and Ambulance Services

Health-related emergencies can be particularly daunting, especially in an unfamiliar country. Cyprus provides swift and professional pre-hospital care through its nationwide ambulance network. Here’s what you should know if you face or witness a medical emergency.

4.1. Medical Emergency Numbers

• General Medical Emergency/Ambulance: 112 or 199
• Private Ambulance Service (general information): Numbers vary by city; refer to the hospital or clinic you plan to use for their specific contact.

4.2. Steps to Take When Calling for Medical Help

1. Dial 112 (or 199) from any phone.
2. Clearly state the nature of the emergency: accident, heart attack, injury, etc.
3. Provide your location (address, landmarks, GPS coordinates if possible).
4. Answer questions from the dispatcher calmly and concisely.
5. Follow any specific instructions given by the operator (such as performing CPR, moving the patient, or staying on the line).

4.3. Hospital and Clinic Contacts

While the centralized system ensures dispatch to the nearest available ambulance, you may also need to contact hospitals or clinics for follow-up, appointment scheduling, or non-urgent care. Important hospitals by city include:

• Nicosia General Hospital: +357 22 603000
• Limassol General Hospital: +357 25 801100
• Larnaca General Hospital: +357 24 800500
• Paphos General Hospital: +357 26 803100
• Famagusta General Hospital: +357 23 200500

Keep these numbers handy for non-urgent queries or direct assistance post-emergency.

4.4. Emergency Pharmacy Services

Pharmacies in Cyprus operate a regular schedule, but each region has a duty pharmacy available for emergencies during nights, weekends, and holidays. The duty pharmacy location and contact number rotate daily and are published in local newspapers, online, and displayed on pharmacy doors.

• To find the Duty Pharmacy: Check cypruspharmacy.com or call your local hospital.

5. Police Services and Contact Numbers

The Cyprus Police is responsible for law enforcement and public safety throughout the country. They handle criminal cases, road accidents, missing persons, and general public order. There are specialized departments catering specifically to different types of emergencies, such as road traffic, immigration matters, and cybercrime.

5.1. Main Police Emergency Number

• Police Emergency: 112 or 199

For immediate police assistance (such as in the case of a crime or major accident), always call one of these numbers first.

5.2. Regional Police Station Contacts

• Nicosia Police Headquarters: +357 22 802020
• Limassol Police Headquarters: +357 25 805050
• Larnaca Police Headquarters: +357 24 804040
• Paphos Police Headquarters: +357 26 806060
• Famagusta Police Headquarters: +357 23 803030
• Kyrenia Police Headquarters (Northern Cyprus): +90 392 815 2125

5.3. Additional Police Services and Hotlines

• Non-Emergency Police Information: 1460
• Civil Defense Headquarters: +357 22 406400 (for large scale disasters and evacuations)
• Tourist Police: Only in main cities, reachable through police hotlines or at major tourist sites.
• Crime Reporting (anonymous): Crime Stoppers Cyprus

Non-emergency police matters (such as reporting lost property or making a complaint) should go through local police stations or the 1460 information line.

6. Fire Department and Rescue Services

Fires, especially in the dry, hot summers of Cyprus, are a major concern. The Cyprus Fire Service (Pyrkaesia) is a highly skilled organization, equipped to deal with urban and rural fires, forest fires, and technical rescues such as car accidents or building collapses.

6.1. Main Fire Emergency Number

• Fire Brigade: 112 or 199

Both numbers quickly connect you to the nearest fire station.

6.2. Specialized Rescue Services

• Forest Fire Service: 1407 (for reporting forest or wildfires)
• Disaster Relief and Technical Rescue: Contact coordinated through 112

6.3. Regional Fire Stations

• Nicosia Fire Brigade: +357 22 606111
• Limassol Fire Brigade: +357 25 805555
• Larnaca Fire Brigade: +357 24 804362
• Paphos Fire Brigade: +357 26 806161
• Famagusta Fire Brigade: +357 23 803330

Prompt reporting of any fire—forest, urban, or industrial—is critical to avoiding property destruction and protecting lives, especially in densely populated or tourist areas.

7. Specialist Emergency Services

In addition to core services, Cyprus maintains a range of specialist emergency and support hotlines that address specific needs, from poison control to support against domestic violence.

7.1. Poison Control

• Cyprus Poison Information Center: +357 1401 (available 24/7 for advice about poisoning from substances, plants, bites, or stings)

7.2. Electricity Emergency

• Electricity Authority of Cyprus (EAC) Emergency Line: 1800 (for power outages, electrical faults, or hazards)

7.3. Water Supply Emergencies

• Nicosia Water Board: +357 22 868000
• Limassol Water Board: +357 25 830000
• Larnaca Water Board: +357 24 630060
• Paphos Water Board: +357 26 821133
• Famagusta (Paralimni-Ayia Napa): +357 23 811160

7.4. Gas Leak Emergencies

• Gas Emergency Services (various providers): Refer to your bill or provider’s website for direct numbers.

7.5. Roadside Assistance

• Cyprus Automobile Association (CAA): 7777 9393 (roadside breakdown assistance, available to members and fee-paying customers)
• Police – for accident reporting: 112/199

7.6. Support Against Violence and Abuse

• Domestic Violence Helpline: 1440 (operates 24/7, provides confidential crisis support and advice)
• Cyprus Social Welfare Services Helpline: 1450
• Child Abuse Helpline: 1466

7.7. Suicide Prevention and Mental Health Crisis

• Association for the Prevention and Handling of Violence in the Family (SPAVO): 1440
• Mental Health Services: +357 22 305575

8. Emergency Support for Tourists

Cyprus is a renowned tourist destination, and as such, specific provisions are made for the safety and wellbeing of international visitors. From multilingual support to direct lines for embassies, Cyprus seeks to keep all tourists informed and protected.

8.1. Emergency Number for Tourists

• Tourism Police (main cities): Contact through 112/199 or visit main tourist locations.
• Tourist Assistance Line (Cyprus Tourism Organization): 22691292 (office hours only; information and non-urgent help)

8.2. Embassy Contacts

If you lose your passport, face legal issues, or need consular assistance, contact your country’s embassy or consulate:

• British High Commission (Nicosia): +357 22 861100
• Embassy of the United States (Nicosia): +357 22 393939
• Russian Embassy: +357 22 359211
• German Embassy: +357 22 396300
• French Embassy: +357 22 679800
• For other embassies, consult your government's website or local hotel reception.

8.3. Lost and Stolen Property

• Police Emergency: 112/199
• Local Police Station (for lost documents): Visit or call regional HQ as listed above.

8.4. Multilingual Emergency Support

Operators answering 112 and 199 typically speak both Greek and English. In tourist-heavy areas, personnel may speak other languages such as Russian, German, or French, especially during the holiday season.

9. Important Non-Emergency Numbers

For issues that require timely but non-urgent intervention, consider the following non-emergency contacts:

9.1. Medical Non-Emergency and Consultation

• Nicosia Medical On-Call: +357 90 901099
• Private medical networks: Use contact provided by your insurance or travel agent.

9.2. Insurance Companies

• General Insurance of Cyprus: +357 22 885555
• Eurolife: +357 22 887700
• Universal Life: +357 22 867600

These numbers are important in the event of an accident or if you need to make a claim for medical costs, liability, or loss of property.

9.3. Marine and Coastal Emergencies

• Cyprus Ports Authority (Coast Guard): +357 77 77 88 88
• Maritime Police: 112 or relevant coastal police station

9.4. Animal Welfare

• Animal Police Unit: +357 24 804444
• Cyprus Animal Welfare Association: +357 22 332333
• Cyprus Veterinary Services: +357 22 805201

10. Tips on Handling Emergencies in Cyprus

Knowing the numbers is only the first step; understanding how to act during an emergency in Cyprus ensures you get the help you need efficiently:

10.1. Stay Calm and Assess the Situation

Take a deep breath, stay composed, and quickly evaluate the emergency. Panic delays helpful action and may confuse service dispatchers.

10.2. Use the Universal Number First

Unless you are sure a situation is non-critical, dial 112 or 199. These numbers are staffed 24/7, connect immediately to the dispatch center, and triage calls to the appropriate service.

10.3. Provide Clear Location Details

Always be specific: state the address, nearby landmarks, street names, and any information that could help first responders reach you quickly. If you are on a highway, mention the nearest exit or kilometer marker.

10.4. Follow Operator Instructions

Cypriot emergency call operators are trained to provide instructions for first aid, evacuation, or defensive actions. Listen and follow their directions closely until help arrives.

10.5. Learn Local Phrases

While most operators speak English, knowing basic Greek emergency phrases (“Boetheia!” means “Help!” or “Pu ine to nosokomeio?” – “Where is the hospital?”) can assist in areas with fewer English speakers.

10.6. Prepare an Emergency Card

Carry a printed card or digital note with the most important emergency contacts and any relevant health details (allergies, medications, blood type), especially if you have serious medical conditions.

10.7. Involve Local Residents

If you are a tourist, seek assistance from locals. Cypriots are known for their hospitality and will often help facilitate communication and guidance with authorities.

10.8. Document Incidents

For insurance purposes, take photos and jot down details in the aftermath of accidents, thefts, or other incidents. Secure police reports where required.

11. FAQs about Cyprus Emergency Numbers

11.1. Can I call 112 from a mobile phone without a local SIM?

Yes, 112 can be dialed from any mobile phone, regardless of whether you have a local SIM card or even any balance in your account.

11.2. Will I get an English-speaking operator?

Usually, yes. Most emergency call centers in Cyprus staff bilingual (Greek/English) operators, especially on 112 and in tourist zones.

11.3. Are there charges for calling emergency numbers?

No, calls to 112 or any major emergency number are free from all phones, anywhere in Cyprus.

11.4. How quickly do responders arrive?

Response times vary depending on the nature of the emergency, location, time of day, and weather conditions. Urban areas may see arrival within 10-15 minutes; rural or mountain areas may take longer.

11.5. What about emergencies in Northern Cyprus?

Northern Cyprus is administered separately and has its own emergency numbers:

• General emergencies: 155 (police), 112 (ambulance), 199 (fire)
• Travelers crossing from the south should obtain a list of up-to-date emergency numbers applicable in the north.

12. Conclusion

Navigating an emergency in a foreign country can be daunting, but Cyprus provides comprehensive, easily accessible emergency services to ensure the safety and security of everyone—locals and visitors alike. The adoption of the 112 number for all major emergencies brings Cyprus in alignment with European Union standards, guaranteeing efficient triage and dispatch for police, fire, and ambulance needs. Alongside this, a wide network of specialist hotlines, regional contacts, and tourist support mechanisms reinforce Cyprus’ commitment to public safety.

To conclude, always keep a copy of the primary and secondary emergency contact numbers, inform your family and travel companions, and stay aware of your surroundings. A little preparation goes a long way toward a safe and enjoyable experience in Cyprus.

Always remember: In an emergency, don’t delay—dial 112 or 199 immediately!

For further information or updates, refer to the official website of the Cyprus Police, Cyprus Fire Service, or your embassy/consulate website. Stay safe!